Privacy Policy

At Qirovane, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect when you visit qirovane.shop, how we use it to fulfill your orders and improve our service, and the choices you have regarding your data.

Information We Collect

We gather specific details necessary to run our store and serve you effectively:

  • Contact and Shipping Details: When you place an order or contact support, we collect your name, email address, phone number, billing address, and shipping address.
  • Order Information: We record details about the products you purchase, transaction amounts, payment status, and delivery preferences.
  • Device and Usage Data: As you browse our site, we automatically receive information such as your IP address, browser type, device characteristics, and interaction data (like pages viewed and search queries) to help us understand how customers use our store.

Please note that we do not store full credit card numbers or sensitive payment credentials. Payment processing is handled securely by third-party providers integrated into our Shopify platform.

How We Use Your Information

Your data helps us operate Qirovane smoothly. We use it primarily to:

  • Process payments, fulfill orders, and arrange shipping.
  • Provide customer support and manage returns or refunds.
  • Maintain the security of our website and prevent fraud.
  • Analyze trends to improve our product offerings and user experience.
  • Send marketing communications if you have opted in to receive them.

Sharing Your Data

We only share your personal information when necessary for business operations or legal compliance. This includes:

  • Service Providers: We work with trusted partners for payment processing, shipping, and technical hosting. These providers have access to only the data needed to perform their specific functions.
  • Shopify Platform: Our store is powered by Shopify. They process certain consumer data according to their own policies. You can review how Shopify handles data in their Shopify Consumer Privacy Policy.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

We do not sell your personal information to third parties for cross-context behavioral advertising.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep our site running, remember your preferences, and analyze traffic. For example, essential cookies allow items to stay in your cart during checkout. Non-essential cookies may be used for analytics or marketing, but only with your consent where required.

You can manage cookie preferences through your browser settings or any cookie banner presented on our site. Disabling essential cookies may affect functionality like login or checkout. For more general information on how Shopify uses cookies, please see the Shopify Cookie Policy. Note that this link refers to Shopify’s standard practices and does not replace our specific disclosures above.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. There is no fixed retention period applied universally; instead, we assess needs based on transaction records and operational requirements.

We implement reasonable technical and organizational measures to protect your data against unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location (including the United States and Europe), you may have rights under applicable laws to access, correct, delete, or restrict the processing of your personal data. You also have the right to withdraw consent for marketing communications at any time.

To exercise these rights or update your preferences, please contact us via email. We may need to verify your identity before fulfilling requests to ensure your data remains protected.

Children’s Privacy

Qirovane is not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their respective jurisdictions. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps to remove it.

Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please reach out to our support team:

Email: michael@qirovane.shop