Shipping & Delivery

At Qirovane, we are committed to delivering your orders safely and efficiently. This page outlines our shipping destinations, estimated timelines, and procedures for handling delivery issues.

Shipping Destinations

We currently ship to customers in the United States and Europe. Our logistics network is optimized for these regions to ensure reliable service. If you are located outside of these markets, please contact us directly to inquire about potential shipping options.

Order Processing Time

All orders undergo a processing phase before they are handed over to our carrier partners. The standard order processing time is 1–3 business days. During this period, we verify your payment, prepare your items, and generate shipping labels. Please note that this timeframe does not include weekends or public holidays.

Estimated Shipping Times

Once your order has been processed and shipped, the transit time varies based on your destination. For both the United States and European destinations, the estimated shipping duration is 8–12 business days.

Your total expected wait time from placing an order to receiving it is generally the sum of the processing time and the shipping time. Therefore, you can expect your package to arrive approximately 9–15 business days after your order is placed, assuming no unforeseen delays.

Shipping Costs

Specific shipping rates depend on the weight of your order and the final destination. Accurate shipping costs are calculated and displayed at checkout before you complete your purchase. We do not offer flat-rate shipping across all products; instead, the system determines the most cost-effective carrier option for your specific order.

Tracking Your Order

After your order is processed and shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your delivery through the carrier's website. Tracking information typically becomes active within 24 hours of the shipment being dispatched.

Address Accuracy

Please double-check your shipping address, including street name, apartment number, city, state/province, and postal code, before completing your checkout. Incorrect addresses are a leading cause of delivery delays and failed attempts. Once an order has been processed and shipped, we cannot modify the shipping address.

Lost, Damaged, or Delayed Packages

If your package appears lost, arrives damaged, or shows as delivered but you have not received it, please take the following steps:

  • Check Tracking: Verify the latest status updates provided by the carrier.
  • Contact Support: Email us with your order number, a description of the issue, and photos of any damaged packaging or items if applicable.

We work closely with our carriers to investigate these claims. Resolution times may vary depending on the carrier's investigation process. We aim to resolve such issues fairly and promptly once all necessary information is received.

Contact Us

If you have further questions regarding shipping or need assistance with an order, please reach out to our support team.

Qirovane
Website: qirovane.shop
Email: michael@qirovane.shop

We typically respond to inquiries within 1–2 business days.